Citizens on the move
Every year in America, over 35 million Americans change their address.
20 billion reasons
According to Pitney Bowes, the mailing industry loses $20 billion dollars a year due to Undeliverable-As-Addressed mail. These losses are fueled by an outdated 20th-century address change service offered by the United States Postal Service.
The current process involves selling your change-of-address information to 3rd parties who in turn sell it to businesses and/or government agencies. Learn more here
How the current process works
You fill out a change of address online or in person at the USPS.
How the current process works
The Post Office takes the form you filled out and creates a record on the National Change of Address(NCOA) database.
This record stores your old address and your new address.
How the current process works
The Privacy Act of 1974 prohibits the Postal Service from selling address change data to businesses and/or government agencies.
So the Post Office exploits a loophole in the Privacy Act to allow them to sell your change of address
How the current process works
3rd party companies called NCOA providers pay the post office 100's of thousands of dollars to get access to these changes of address.
Since no real time change of address service exists, companies and/or government agencies have to pay to update their databases with accurate addresses on their customers. This is a manual process. A large list of names and addresses are sent through the NCOA database and it corrects the old addresses with the new addresses.
How the current process works
This process fuels identity theft because a company does not have to prove they have permission from the citizen to get the new address information.
Hackers and enemy nation-states can pose as legitimate businesses and pay to get updated addresses on 160 million Americans. There is no process in place to stop this practice. It happens every day.
How Mass Address works
Mass Address allows a citizen or business to change their address privately by only notifying organizations they actually have an account with.
By operating on this principle, it puts the citizen in control of who gets access to their change of address. When a citizen controls access to their identity, fraud is significantly reduced or eliminated.